Shipping policy
The Fit Lab – Shipping Policy
Rest assured, we will do everything in our power to ensure your order is delivered as soon as possible. Your parcel may be left in a secure place; however, please ensure you are available around the estimated delivery time where possible.
The buyer is responsible for any stolen or lost deliveries that result from incorrect shipping information being provided at checkout. Please double‑check that your shipping address and contact details are correct before confirming your order. Once you have placed your order, you are committing to the sale and confirming that all information entered, including the shipping address, is accurate.
Processing Times
Orders can take up to 2 business days to be processed before shipment.
Any taxes, duties, or import fees applied by customs are the sole responsibility of the customer.
Delivery Times
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Standard Shipping: 7–12 business days
(These timeframes are estimates and can vary based on your location and carrier conditions.)
Unexpected Delays
Occasionally, delivery times may be longer than the estimates provided due to carrier delays, customs processing, peak seasons, or other circumstances beyond our control. In such cases, we reserve the right to extend the delivery timeframe for your order.
We appreciate your patience and will do everything we can to ensure your order reaches you as soon as possible.