FAQ

Frequently Asked Questions

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How long does shipping take?

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Orders are processed within 1–2 business days. Standard shipping typically takes 7–12 business days to arrive after processing. You'll receive a tracking number by email as soon as your order ships.

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Do you ship worldwide?

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Yes. We offer worldwide shipping. Delivery times vary by destination, and any customs fees or import taxes are the responsibility of the buyer.

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How can I track my order?

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Once your order ships, we'll email you a tracking number. You can also track your order anytime on our Order Tracking page.

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What is your return policy?

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We accept returns within 30 days of delivery. Items must be unused, unworn, and in their original packaging. See our Refund Policy for full details.

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How do I choose the right size?

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For apparel and sized gear, check our Size Guide for measurements. If you're between sizes or unsure, reach out to us before ordering and we'll help.

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What if my item arrives damaged or incorrect?

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We're sorry! Contact us within 7 days of delivery with a photo and your order number, and we'll make it right with a replacement or refund.

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How do I contact support?

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Use our contact form and we'll respond within 24–48 business hours.